Communication resources

When is a Fight Right (Out of the Comfort Zone Podcast)

productive conflict
podcast
Conflict, tension, disagreement are common events among colleagues - not that people are wrong in some way but that we all have competing points of view, different experiences and contradictory criteria for success. When is a fight a good thing? Why should we fight? What happens if we don’t fight? How can we fight without creating an unhealthy environment? Tune in for more.

Liane Davey

14 Conflict Resolution Strategies for the Workplace

productive conflict
article
Conflict resolution is important because “when people experience conflicts, much of their energy goes into emotions related to those conflicts” (Wilmot & Hocker, 2011, p. 2). This article goes into detail on the research behind conflict resolution and identifies several strategies you can use to manage conflict well.

Christina R. Wilson

Dealing with Open Source conflict

productive conflict
article
Conflict seems to happen in open source communities. As I’m, once again, in an open source community with some conflict going on I wanted to reflect on some excellent lessons I’ve learned over the years. I’ve had the opportunity to be in communities during seasons of conflict. Rather than keeping these reflections to myself, I wanted to share them so that others could reflect and hopefully build on some of these reflections.

Matt Farina

Conflict resolution - a primer

productive conflict
article
Written by Jono Bacon. Jono is a leading community manager, speaker, author, and podcaster. He is the founder of Jono Bacon Consulting which provides community strategy/execution, developer workflow, and other services. He also previously served as director of community at GitHub, Canonical, XPRIZE, OpenAdvantage, and consulted and advised a range of organizations.

Jono Bacon

How to deal with Anxiety

positive psychology
article
Recognizing that you are experiencing anxiety is the first healthy step toward learning how to manage and cope with your feelings. In this article, we look at symptoms of anxiety and identify coping strategies you can use.

Alicia Nortje

How to Increase Self-Awareness: 16 Activities & Tools

positive psychology
article
Self-awareness is the ability to monitor our inner and external world. Our thoughts and feelings arise as signals. Developing self-awareness allows us to keep from being swept away by those signals, and instead, objectively and thoughtfully respond to them. Self-aware people understand their internal experience and their impact on the experience of others.

Kelly Miller

Cultivating Social Intelligence - 3 Ways to understand others

positive psychology
article
Fantastic pointers in this article by Positive Psychology, along with free activities you can use to understand and work with your emotions.

Jessica Swainston

Hybrid Working and Digital Transformation Toolkit

free courses
This toolkit offers holistic, human-centred approaches for organisations making the shift to sustainable hybrid working and digital futures. You’ll learn about a range of topics in the collection, including Digital skills and leadership, Digital transformation and building a data-driven culture, Sustainability, Planning for the future, managing uncertainty and building resilience, Hybrid employee experience and culture, Collaborative communication and building trust, Diversity and inclusion, Physical and digital wellbeing, and Change management.

The Open University

Effective Communication in the Workplace

free courses
This free course, Effective communication in the workplace, explores the importance of communication as a skill in the workplace. It aims to increase your understanding of communication skills and to help you to consider how your communication could be perceived by others. You’ll cover areas such as verbal and non-verbal communication, written communication and using your communication skills in challenging and diverse situations. You’ll also look at possible scenarios for communication in the future, ranging from remote working to virtual reality.

The Open University

Work Life

podcast
Organizational psychologist Adam Grant takes you inside some truly unusual places, where they’ve figured out how to make work not suck. Adam is the chart-topping host of podcasts that make you think—and think again—about how you work, lead, and live. His shows have been named among the best of the year by Spotify and Apple.

Adam Grant

Give It to Me Straight: How to Give Honest, Constructive Feedback (Think Fast, Talk Smart: Communication Techniques)

podcast
In this episode, David Dodson shares how workplace feedback can be your company’s secret weapon.

David Dodson

Communications in Open Source projects

open source communities
article

The Turing Way

How to encourage positive online communication in your open source community

open source communities
article
The Drupal community uses nudges to keep conversations productive and inclusive.

Michael Anello, Ruth Cheesley, AmyJune Hineline

How to Write a Good Issue: Tips for Effective Communication in Open Source

open source communities
article
Three years ago I maintained my first open source project for Hacktoberfest. As a first-time maintainer, I underestimated the time and effort it would take to write good issues for my contributors. What I also learned that year was that writing issues is an important form of communication, and, as a contributor, it can be a valuable skill to develop to create relationships and support maintainers.

BekahHW

Contributing to Open Source projects - contributors etiquette

open source communities
article
Open-source brings together people from all over the world to collaborate and find solutions to complex problems. This post aims to help you improve your communication and collaboration skills. And at the same time, help make our community friendlier and safe for us all.

Tania Allard

Open source etiquette-guidance from Mozilla

open source communities
article
This article won’t teach you everything about contributing to open source; the aim here is more to give you some good starting points to think about as you get started with open source contributions.

MDN

People: The API User’s Guide (PyCon US ’23 Keynote)

open source communities
video
Ned Batchelder has been active in the Python community for more than 20 years. He is an organizer of Boston Python, and the maintainer of coverage.py and a handful of other tools.

Ned Batchelder

The Culture Map: Breaking Through the Invisible Boundaries of Global Business

open source communities
book
An international business expert helps you understand and navigate cultural differences in this insightful and practical guide, perfect for both your work and personal life.

Erin Meyer

Technical discussions are hard; a few tips

open source communities
article
This post discuss the difficulties of communicating while developing open-source projects and tries to gives some simple advice.

Gaël Varoquaux
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